Full or Part time role
The Managed Services business is undergoing a major business transformation programme to address the smart metering market in the UK in order to deliver sustainabale profitable growth.
The business strategy to action plan covers ;
Maximise Business as Usual
Develop New Portfolio
Strengthen the Organisational capability
The business strategy to action plan includes a business wide transformation programme (to support digitalization and automation), employee capability development and also the development of the business Ownership Culture to support business agility to meet the needs of our Customers
Employee capability development embraces; training and development, recruitment and retention. It is also addressing both directly employed and third party staff in order to deliver a fully aligned and consistent talent management.
The overall purpose of this role is the development and delivery of an effective employee engagement plan in support of the achievement of the above mentioned business strategy to action plan.
The incumbent is expected to take a leading role, but needs to be able to deliver upon their own plans. Practical experience therefore with office visualisation tools as well as technical engagement platforms such as social network, SharePoint and Content Manager are a must.
This incumbent must liaise closely with relevant corporate functions such as Communications and HR to ensure full alignment and adherence to corporate guidelines and policies.,
Specific tasks associated with this purpose
Co-ordination of Team Brief / Business update e-newsletters
Editor-in-Chief’ role for the Managed Services intranet pages
Employee engagement events Management, including managerial Top50 events
First point of call regarding related training/’help desk’ such as Intranet content editor, SSN, Brandville and so on
Involvement in the ownership culture, including support to behavioral safety training and Lean introduction
Because of the nature of this role and the competencies required, there is an additional expectation that the incumbent can assist with
Support to sales and bid collateral
Help prepare info etc for case studies
Occasional market research pieces
Key behavioural attributes
Respect colleagues on all level, treating people as wished to be treated oneself
Take ownership of issues and initiatives and follow through the end
Create a supportive environment, allowing learning from mistakes
Maintain a genuine sense of pride in job and include and engage with colleagues
Collaborate effectively with colleagues from across the local business and with corporate functions
Key skills and experiences
Advanced “super” user skills: internal social media, SharePoint, Web Content editor
Experienced in Internal Communication Planning
Experience with People Feedback approaches and tools
Advanced MS powerpoint and MS word
Some (internal) public speaking experience would be an advantage