Guardian creates chief customer officer role as it claims 230,000 paying members

Guardian News & Media has promoted Anna Bateson to the newly created role of chief customer officer. The move comes as the publisher said it now has 230,000 paying members and 185,000 digital and print subscribers. Bateson is to “oversee the Guardian brand and all Guardian marketing” alongside assuming responsibility for memberships, subscriptions and contribution programmes. … Continue reading “Guardian creates chief customer officer role as it claims 230,000 paying members”